Management and Corporate Careers
Corporate careers in an FBO offer diverse opportunities across departments such as management, finance, HR, marketing, and customer service. Professionals play a crucial role in business operations, strategy implementation, and leadership.
Line Service Professionals
Working as a Line Service Professional at an FBO involves handling aircraft, loading/unloading baggage, fueling, and providing customer service. It requires physical fitness, teamwork, and adherence to safety protocols. Training is provided, making it an exciting career choice for those passionate about aviation
Customer Service Professionals
As a Customer Service Representative at an FBO, you'll provide excellent service to aviation customers. Your role includes assisting passengers and crew, coordinating services, and addressing concerns. Strong communication, problem-solving skills, and knowledge of FBO operations are essential. Teamwork and a passion for delivering exceptional customer service are key in this dynamic role.
Housekeeping
As a housekeeping staff member at an FBO, your role is to maintain cleanliness throughout the facility. This includes cleaning common areas, restrooms, and offices, and ensuring a neat and welcoming environment for customers. Attention to detail, time management, professionalism, and customer satisfaction are key aspects of this role.
Food and Beverage
In food and beverage at an FBO, your role is to provide culinary and hospitality services to customers. Responsibilities include preparing and serving food, taking orders, and ensuring a positive dining experience
Valet
As a valet at an FBO, your role is to provide professional parking services to customers. Responsibilities include assisting with vehicle parking and retrieval, delivering excellent customer service, and ensuring safety and security. Teamwork and attention to detail are essential in this role.
Maintenance
As a maintenance professional, your role is to inspect, repair, and maintain equipment or systems. Key aspects include technical expertise, safety adherence, problem-solving skills, and effective communication. It's a rewarding career for individuals passionate about ensuring equipment functionality and safety.
Pilots
Professional pilots must continually stay updated on aviation regulations, safety protocols, and technological advancements. They work in a dynamic and ever-changing field, adapting to various weather conditions, navigating complex airspaces, and making critical decisions to ensure safe and efficient flights.
Dispatch
A professional dispatcher's job demands strong communication skills, the ability to multitask, and excellent problem-solving abilities. They play a pivotal role in ensuring that resources are deployed effectively, response times are minimized, and operational workflows run smoothly in various industries.
Commercial Aircraft Fueler
Objective
The Commercial Aircraft Fueler is responsible for the safe and efficient fueling/defueling and servicing of aircraft. As well as providing efficient service for all internal and external customers by using excellent, in-depth knowledge of company procedures with primary focus on receiving and departing aircraft. Also requires communicating effectively with customers, pilots, and team members within the line service and customer service departments. THE POSITION WILL BE BASED OUT OF DETROIT, MICHIGAN 48242.
Responsibilities and Duties
- Greet incoming and prepare departing aircraft
- Assist in aircraft movement, placement, fueling, and storage
- Operate ground service equipment, such as tugs, fuel trucks and shuttle
- Fulfill pilot's service requests
- Provide professional and safe service
- Van runs-passengers and pilots
- Monthly crew meetings
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
- Customer focus-naturally outgoing/extroverted
- Communicate with customers and employees in person, on phone, and through radio communications
- Must be able to operate a motor vehicle and be insurable by our insurance company Requires clean driving record
- Strong computer skills including Microsoft office products
- Basic mathematical knowledge
Reporting Relationship
This position reports to the Line Service Manager
Work Environment
This position works outside in all types of weather conditions and direct contact with both moving and non-moving aircraft. This position may be exposed to hazardous noise levels, chemicals, fumes, and machinery.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:
- Must be able to lift 50 pounds
- Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
- Outside work in all types of weather conditions
- Position may require bending, lifting, walking, stooping, squatting, gripping and climbing a ladder
Position Type and Expected Hours of Work
This is a non-exempt position
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Education, Experience, and Eligibility Qualifications
- Customer service experience in the service industry preferred
- 1-2 years' experience
- High School Diploma or equivalent
- Ability to work evenings, weekends, and holidays
- Acceptable driving record
- Ability to pass a background check
- Zero tolerance drug free employer includes pre-employment and random screening
AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, Responsibilities, and activities may change at any time with our without notice.
